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Resources for Students

ONLINE RESOURCES // WVC is here to help! Below, you will find a list of important resources and contact information for the departments who can help you succeed this quarter.

IMPORTANT NOTICE FOR STUDENTS AFFECTED BY WILDFIRE // WVC has financial, academic and emotional resources for students affected by the recent wildfires. Please see the news page for further details.

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Admission/Registration Services

Admission and Registration is answering questions remotely about college admissions, student records, registration, transcript evaluations, and credential evaluations.

  • Get help from a real person using Zoom Virtual Assistance: Enter Zoom lobby (Virtual Assistance hours:
    Monday-Thursday, 10 a.m.-12p.m. & 1-3 p.m.; Friday, 10 a.m.-12 p.m.)
  • WVC Registration page: wvc.edu/Registration
  • WVC Application page: wvc.edu/Apply
  • Phone: 509-682-6806
  • Email: admissions@wvc.edu
  • Remote Hours: Monday-Thursday, 8 a.m.-5 p.m.; Friday, 8 a.m.-noon.

Bookstore

Buy your books online and get them shipped to you for free. If you rented books for Winter quarter, you can return them for free (see guide below). The WVC bookstore will be processing web orders as they arrive.

Counseling Services and Student Support

For urgent mental health counseling or if in crisis, please call:

  • NCW Crisis Hotline: 509-662-7105 or 1-800-852-2923
  • National Suicide Prevention 24/7 Lifeline: 1-800-273-28255
  • Emergency Shelter Housing Hotline: 509-888-9035
  • Emergency/immediate assistance: 911

For non-urgent counseling or support, please call, email, or visit WVC Counseling webpage to schedule an appointment with a counselor over the phone or using Zoom videoconferencing.

Knights Kupboard

In an effort to better serve our students, the counseling department is now accepting one-on-one appointments with students who need food or hygiene product assistance. Drop-in appointments will no longer be accepted, but any student seeking assistance can email WVC counselors Bertha Sanchez, bsanchez@wvc.edu or Ryan Poortinga, rpoortinga@wvc.edu.

For local food bank hours and locations contact the Chelan/Douglas Community Action Council:

Cashier’s Office

Tuition and fees can be paid online at wvc.edu/Pay. Tuition payment plans are also available on the WVC payment page. No drops for non-payment will be taking place at this time.

  • Get help from a real person using Zoom Virtual Assistance: Enter Zoom lobby (meeting ID: 5096826500)
  • Pay online: wvc.edu/Pay
  • Pay by phone: (509) 682-6500
  • Email: cashier@wvc.edu
  • Remote hours: Monday-Friday, 9 a.m.-4 p.m.

CAMP

CAMP (College Assistance Migrant Program) is a federally funded* program designed to help students from migrant/seasonal farmworking backgrounds during their first year of college.

CAMP is continuing to support students at this time. CAMP students can book appointments with their advisors via their emails or phone. Prospective students should connect with us via email or our website to get an application or for more information.

Diversity & Equity Center

The Diversity & Equity Center supports the needs of underrepresented communities through focused retention programming, community events, identity based clubs, institutional initiatives and connections to resources and navigation services for students. We are currently serving students remotely.

Educational Planning & Testing Center

At WVC, there are Faculty Advisers, Educational Planners and Counselors available to help you pursue your educational goals. Generally speaking, Educational Planners help new and transfer students get started with their first quarter of classes at WVC.

Wenatchee:

Omak:

Career Coach

Discover majors and in-demand careers and education based on your interests! Career Coach is a free tool to help you pick the best major or career path!

Career Coach

 Financial Aid/Scholarships

Financial aid office staff are working remotely to continue processing financial aid. Staff will be responding to emails and voicemails, but there may be delays. Patience is appreciated during this time.

  • Email: financialaid@wvc.edu
  • Phone: 509-682-6810 (If you do not reach a staff member, please leave a voicemail and leave your name, SID, phone number and why you are contacting the financial aid office).
  • FAM Portal: You may log in to the Financial Aid Management (FAM) Portal by visiting wvc.edu/FinancialAid and clicking on the FAM Portal link on the right hand side of the page. NOTE: We have activated the option to upload your documents directly into the FAM portal.

Food pantries (Wenatchee and Omak)

Food, hygiene items, diapers and other items are available from the Wenatchee and Omak food pantries. Both campuses have implemented curbside pickup for students. Any student facing food insecurities may use these services.

Wenatchee (Knights Kupboard)

  • What: WVC Knights Kupboard food pantry is offering curbside pickup. Students can pick up prepackaged boxes containing food and hygiene items for students (diapers will also be available if needed).  
  • When: Every Wednesday from 11 a.m. to 1 p.m., until further notice.
  • Where: Students should park in parking lot of Sexton Hall (off of ninth street) 
  • How: Students will be able to get supplies without getting out of their vehicle by providing their name and student ID.  Items will be placed directly in the students vehicle. Social distancing and safety practices will be in place to ensure everyone’s safety.
  • Learn more:  by emailing Bertha Sanchez or Ryan Poortinga at bsanchez@wvc.edu or rpoortinga@wvc.edu .    

Omak

  • What: Beginning April 21, Omak student government will be sponsoring a curbside/drive-up food bank for our students.
  • Where: North parking lot of the Omak campus by the Green House
  • When: Every Tuesday from 2-4 p.m.
  • How: Students need to be gloved and masked up when getting the items and follow the 6 foot social distance rule.  They need to bring student ID number and photo ID. 
  • Learn more: by emailing Livia Millard, lmillard@wvc.edu 

 

IT Help Desk

For assistance with all things related to technology, please contact the IT helpdesk.  This includes managing your WVC computer login, Canvas account and email.

WiFi hotspots

Drive-up or public access WiFi hotspots allows those without an internet connection at home to access the internet for free. Information on public WiFi can be found here:

Note: If you are a student struggling to get internet or WiFi at home, there may be assistance for you. Contact WVC counselors Bertha Sanchez (bsanchez@wvc.edu) or Ryan Poortinga (rpoortinga@wvc.edu). 

Libraries (Wenatchee and Omak)

Search our collection of articles, books, and videos as well as research assistance. NOTE: Winter quarter library holds for outstanding materials checked out from WVC libraries have been removed to ensure students can register for classes and receive transcripts.

eTutoring

Free online academic/tutorial support to students enrolled in courses offered by WVC in many subjects including writing, science, languages, math and more.

eLearning Office

General information about online classes including frequently asked questions about Canvas, WVC’s online learning management system.

Chromebooks, Calculators and Wifi Hotspots - Checkout from Library

The WVC libraries in both Omak and Wenatchee will have Chromebooks and calculators available for checkout for students who do not have a computer at home. There are a limited number available.

  • Email library@wvc.edu to get on the waiting list and learn the latest curbside pickup dates for Chromebooks and calculators.

WVC libraries are also looking to provide WiFi hotspots for students. More details on hotspots are coming soon.

MESA

The Mathematics, Engineering, Science Achievement (MESA) Program advocates for education, equity, and access in science, mathematics and engineering. MESA offers academic and professional support services to qualifying students who intend to transfer to four-year universities in pursuit of science, technology, engineering and mathematics (STEM) majors.

Students can reach us via Canvas message or text us through Remind. Prospective MESA students should connect with us by phone, email, Google Voice, or Zoom for more information. Applications are available online at wvc.edu/mesa .

 

Student Access Services

The Student Access Services office provides accommodations, guidance and advocacy for students with disabilities. Students can request accommodations or schedule an intake by contacting Lisa Foster, Director of Student Access. Appointments can be requested via Book Meand will take place over  Zoom videoconferencing.

  • Phone: 509-682-6854
  • Email: sas@wvc.edu
  • Remote Hours: Monday - Friday 8:30 a.m.-4 p.m.

Veteran services

Resources for WVC student veterans.   

  • Phone: 509-682-6817
  • Email: veterans@wvc.edu
  • Remote hours: Monday-Friday, 7 a.m.-4 p.m.
  • Get help from a real person using Zoom Virtual Assistance: Enter Zoom lobby (Virtual Assistance hours:
     Monday-Thursday, 10 a.m.-noon and 1-3 p.m. )