Learning Support
The services described on this page are available to all Wenatchee Valley College students including those who are enrolled in face-to-face courses.
Getting Help (For quick answers, view the FAQ page)
A learning tool used by some instructors and WVC community to record presentations and discuss assignments. If the instructor makes recordings available to students you will access them through a Panopto link(s) found inside of your canvas course. You can view Panopto recordings on your computer or a mobile device (iPhone and Android). The added benefits of class recordings include reviewing lecture materials until you are able to understand difficult concepts and take notes.
Some instructors may have class assignments that require students to use Panopto to record class presentations from home. To get help with installation of the Panopto recorder software and how to use it contact your instructor. You may also seek help from Electronic Media Producer: 509-682-6709, bmcginnis@wvc.edu, or Helpdesk: 509-682-6550.
Students, faculty, and staff have access to a wide range of the latest imaging, editing, animation, sound, and graphics software, as well as camcorders, iPads, and production kits for filming. Students, faculty and staff may now work in a private editing room on new, fully-equipped editing systems. This editing room contains both Mac-based and Windows-based production stations that use Adobe's Creative Suite (After Effects, Photoshop, Dreamweaver, Flash) as the primary software programs for editing. The production suite also affords a designated space for students, faculty and staff to record Panopto videos. A whiteboard, webcam, microphone and document camera are available for recordings. For more information about media production, visit the Media Production Services web page.
The Wenatchee Valley College Libraries offer access to print and electronic books, articles, streaming videos, and more! Get materials from other library services, and live chat with a librarian. All available 24/7.
You can chat with a WVC librarian through our "Zoom Lobby": find out more information about our availability on the WVC Virtual Assistance page!
Ask a Librarian: 24/7 Chat Service with Librarians around the US!
You can access your records online by going to ctcLink. Next, choose the appropriate option such as unofficial transcript, address change, tuition and fee records, etc.
The Emergency Text Alerts system sends notifications about campus emergencies or unplanned closures to the cell phones or other mobile devices of students, staff, and faculty. For more information and to sign up, visit the WVC Emergency Alerts website.
Most WVC distance courses include online quizzes or tests. But, some instructors may require that you take these assessments in the presence of a proctor. The instructor will give you specific guidelines to follow. Proctoring (face-to-face) service is free to students taking WVC courses. The service is also available to Non-WVC student for a $25 fee per exam, which is paid at the Cashier's Office in Wenatchi Hall. Contact Test Proctor via email: wvcproctoring@wvc.edu.
Whether you are planning to take classes on campus or online, there may be issues of access to instruction and to your participation that should be explored as early as possible. WVC will provide reasonable accommodations for qualified students with disability, in accordance with Section 504 of the Americans with Disabilities Act laws, the Rehabilitation ACT of 1973 and Washington State Law. Contact Lisa Foster, Director of Student Access at: 509.682.6854, TTY/TTD 509.682.6853, email: lfoster@wvc.edu. Providing your name, email and/or phone number will enable the Director of Student Access to contact you.
JAWS, ZOOM text, Dragon Naturally Speaking software are loaded on several computers in the library and testing center located in Wenatchi Hall. The ZOOM text software is available in various classrooms as needed. Digital Voice Recorders, ergo keyboards, and lumbar supports are also available for those students with disabilities who may need them. Contact the Director of Student Access, Lisa Foster, to discuss your assistive technology needs.